Privacy statement

Privacy Policy


This Privacy Policy pertains to the processing of personal data from visitors to the website or of DEI Technology bv (hereinafter: we). We respect the privacy of visitors to our website and handle your personal data carefully. In doing so, we comply with existing laws and regulations on privacy. In this Privacy Policy, we inform you about how we process your personal data.

1- For what purpose are data processed and which personal data are processed?

We may process personal data from visitors to our website (hereinafter: visitors) for one or more of the following purposes:

  1. Sending newsletters;
  2. Sending information;
  3. Handling queries and complaints;
  4. Conducting customer satisfaction surveys;
  5. Processing service requests;
  6. We automatically process from all our visitors:
  7. Functional cookies.

2- In addition, you have the option to leave personal data via our website, for one of the above-mentioned purposes.

We only process personal data that you leave with us:

  1. First and last name;
  2. Email address;
  3. Telephone number.

3- How are personal data collected?

The personal data of visitors are obtained, among other things, in the following ways:

  1. Through the use of the website and the cookies placed thereon;
  2. By providing personal data by the user himself.

4- How are personal data secured?

We take the protection of the personal data of visitors to our website seriously and therefore take appropriate organizational and technical measures to prevent misuse, loss, unauthorized access, unwanted disclosure, unauthorized modification or otherwise unlawful processing. Our employees who have access to your personal data are subject to a confidentiality clause and have access to these personal data only if necessary for the performance of their function and/or the support of the website.

5- What rights do visitors have and how can they exercise them?

Under the General Data Protection Regulation, visitors have various rights with regard to their personal data to safeguard their privacy:

Right of access; Right to improvement/addition; Right to deletion; Right to limit processing; Right to portability; Right to object to processing.

6- The request to exercise one or more of the above rights can be submitted in writing to the Privacy Contact Person, accessible via the contact form. To ensure that the request has been made by you, we ask you to send a copy of your identity document with the request. To protect your privacy, we ask you to black out your passport photo and Social Security number (SSN) in this copy. When we receive a request, we will first make a balance of interests and assess whether we can and may comply with the request. Then we will send an appropriate response.If you have not received a timely response to your request or if the request has been rejected, you can object to the management of DEI via the contact form.

In addition, you always have the right to object to the Personal Data Authority or to start a procedure at the court.

7- Provision of personal data to third parties:

In principle, your data are not shared with third parties. For the follow-up of, for example, a service request, we may share the relevant data with a service provider engaged by us. Furthermore, your data can be shared with authorities if there is a legal obligation to do so.

8- Retention period:

We do not retain personal data from visitors longer than necessary for the purposes for which they have been obtained, unless we are legally obliged to retain data longer.

9- Cookies:

Our website uses cookies. Usage data may be used at a later time to improve the performance of the website. The usage data used for this are anonymized.

10- Links to third-party websites:

Our website may contain references and/or hyperlinks to one or more third-party websites. We are in no way responsible for how these third parties comply with privacy legislation. We recommend that those involved consult the privacy statements of these third-party websites to be informed about the ways in which these third parties handle their personal data.

11- Changes:

We reserve the right to unilaterally modify this privacy statement. Changes will be published on our website. Please visit our website regularly so that you are aware of any changes. This privacy statement was updated on May 1, 2023.

12- Contact/Questions:

If you have any questions about this Privacy Statement, please contact us via the contact form.